FAQs

Q?What makes Advantage Services different from all competitors?
A.

Hourly Rates vs. Advantage Services

A lot of our Customers first ask us about our “Hourly Rates” when considering us for electrical work or repairs. When we respond , “We don’t have an hourly rate”, some are surprised.

An “hourly rate based” service company has no incentive to show up on time, or complete your repairs or work in an efficient manner. In fact, just the opposite is true, if they “take their time” on your repairs or project they are rewarded by you with more money! If they have to go and get more supplies or material, you pay for their unpreparedness! We don’t believe that is fair or right. A repair or job should be priced up front, with all the options available to you, and then you decide what option to take.

Q?Customer Satisfaction?
A.

We offer an unequaled guarantee, and we can prove it. If you are not satisfied with our work, you don’t pay. Period. That’s how it should be. We offer a (1) year warranty on parts and labor for all work and repairs, and a (3) year warranty on service equipment such as electrical panels and meter panels.

Q?Can you get to me today?
A.

We strive to provide same day service, and we give you a convenient two-hour window of your choosing. There is NO “all-day appointments” with Advantage Services. We will give you different time options that work with your schedule, and we do offer evening and weekend appointments for your convenience.

Q?Can I set up an appointment now?
A.

Absolutely! Call us at (702) 541-8600, or simply fill out the “Schedule Service” form on the “Contact Us page.

Q?Do you have a travel charge?
A.

To send a professionally trained technician to your home in our fully stocked “warehouse-on-wheels”, there is a small fee of only $59.00. The reason for the charge is very simple; it costs money to run a legitimate electrical service company. By charging the fee, we insure that we will be here to service our clients for many years to come. Our technicians are some of the best, our trucks are fully stocked to handle 90% of all electrical repairs and installations, and that saves you, the homeowner, time and money. The service fee covers the evaluation and diagnosis of your electrical issue or installation.

Q?Can I get a quote over the phone?
A.

Many of our customers ask us this as soon as we answer the phone. Can you imagine a doctor evaluating your illness over the phone? How about asking your plumber to determine if you have a leak in your water pipes, and what it would cost to fix it, over the phone. Or ask your CPA or Tax Preparer, “How much is my refund?” before allowing them to look at your paper work, or prepare a legitimate tax return.

The point is, NO QUALIFIED ELECTRICAL CONTRACTOR can ACCURATELY give you a price on repairs or work with so many unknown variables. Any price they do give is subject to change, upon their arrival and inspection of the conditions of the repair or work to be done. Advantage Services will send out a highly qualified, trained and licensed electrician with years of experience, and he will give you a price on your work or repairs, before he starts. You will know what the cost is prior to any work being initiated.

Q?Can I get a free estimate?
A.

We hear this question and request often. A free estimate sounds good, but is it really free?

If you have a company that says it will “Give you a Free Estimate”, beware. Most of the “Free” is covered by their “First Half Hour Charge” and it is anywhere From $69.95 to over $185.00. This is very deceptive and may be illegal.